Warranty issues or faulty product ?
Our UK customer service department can help you replace damaged/missing/faulty parts or repair the product for you
- No need to contact the seller or return the product to the store
- Submit our warranty claim form
- A representative will get in touch
- You will receive the damaged/missing part free of charge or if not possible we will collect the faulty product, repair it and send it back to you
After Sales Support
Our Customer Service team is happy to help you with your purchase Monday through Friday during regular business hours (9:00 AM to 4:00 PM). Please have your receipt and part/model number ready when calling.
- Call customer service at 07958 311 583
- E-mail customer service at support@classicflame.co.uk
Instructional Videos
